What messenger will be the best for business? The answer is quite obvious – the one where you can not only communicate but also sell! And this is Gem4me, a service that combines the functions of a messenger (Gem4me messenger) and a marketplace (Gem4me market space). Here you can place sale ads for any goods and services, discuss the deal details, issue invoices and accept payment.

But the Gem4me app has many other useful features to offer businesses. In the app, there are available 2 formats of group communication: chats and channels. Below we are taking a closer look at how to work effectively with these tools and what opportunities they provide on Gem4me.

How to create a group chat

In a group chat, all members can chat, exchange files, make audio and video calls. As you see, this is a very convenient way of communicating with the team.

To create a new chat, do the following:

  • Open the “Chats” or “Channels” section and click on the red button in the lower right corner;
  • Select “New group chat”;
  • Add members from the list of contacts or use the search for those you’d like to add;
  • Specify a chat name (obligatory), add its description and cover (optional).

In Gem4me messenger, you can also change the information in the group after its creation. For this, click on the chat icon and the pencil sign in the upper right corner.

What is more, here you can see the list of members, send files, enable or disable notifications, delete or leave the group. And to add new people, you should select the corresponding option from the menu or send the user an invitation link.

Group chats on the Gem4me app can be used not only for correspondence but also for phone calls and even video conferences. To an online meeting, you can invite up to 1000 people. In Gem4me messenger, there are no time limits and it’s absolutely free.

To start a call, click on the icon in the upper right corner and select:

  • audio – to start communication without video;
  • video – to have a meeting in a free format where each participant can speak at any time;
  • conference – to have a controlled call during which the administrator decides whom and when to give the right to vote.

Creating and setting up a channel

Channels are a mini-blog where Gem4me users post news, interesting facts, and ads of their own or someone else’s business. There is no doubt that in such a way the app provides a great opportunity to attract clients. If you run a business channel on Gem4me, in their feed, and in push notifications, customers will be able to see sales, discounts, and new products your company offers.

To create a new channel on the Gem4me app, one should do the following:

  • After clicking on the button with a pencil, choose the “New channel” option;
  • Then enter a channel name, category, and description;

After that there can be selected the channel type:

  • public – users will see it in the public directory and will be able to join;
  • private – new members can be added only by invitation.

Then there is configured an invitation link (it works for any type of channel).

After the creation, the channel can be set up in a way similar to a group conversation.

At the moment, Gem4me is one of the best platforms for running channels. Since such an option has appeared on the Gem4me app quite recently, so far there is no tough competition (as, for example, on Telegram) whereas the coverage of audience is truly impressive: the service is used in 163 countries, and as of 2022 has 25 million downloads, so the most interesting channels are rapidly gaining subscribers.

Moreover, Gem4me promotes active bloggers and regularly publishes lists of top channels in different categories. In the future, it is also planned to provide promotions on a paid basis.

Since the Gem4me app is not only a messenger but also a market space, among other platforms it is the most convenient for organizing communication with clients and colleagues. Now there is no need to use separate additional services for communication, announcements, and ads since Gem4me comprises them all.