Mac is one of the most popularly used operating systems among professionals and is considered to be one of the most productive and secure operating systems as well. However, due to a few bugs in new updates, people are facing issues like Macbook pro stuck on loading screen this can be problematic as you might end up losing your data if you haven’t saved it already. It will also render the computer useless until you somehow resolve it with many methods that are available for the users. This can especially be very annoying when you are trying to do an important task and the screen becomes grey as you might lose your files and you might have to redo everything again.

What actually is a grey screen issue on Mac?

In order to understand the various methods that will help you to fix this issue, it is important that you get to know more about the issue. This issue has been popping up a lot in recent years with new updates and the bizarre thing about them is that they can be caused due to literally any reason related to the hardware and the software which makes it very difficult to understand. The problem usually occurs while you are booting the device up and when someone has just restarted their Mac your screen will suddenly turn grey and nothing will happen. In some cases, the Apple logo, a globe, gears, or even a prohibitory can be seen on the grey screen.

There are a lot of methods that can help you your Macbook pro won’t boot past apple logo and the following are a few of those.

Method 1. Repair the disk using disk utility (Get Discount Here: 15% OFF COUPON: LENyt409)

This method will allow you to understand if there is any problem with the hard drive of your computer. Even if your grey screen Mac might seem useless, you can still run disk utility and check your drives for any errors or issues.

The following steps will help you to do so.

Step 1. Turn off your Mac by pressing and holding the power button.

Step 2. Hold command and R key together to power up your Mac again.

Step 3. Now, you will be able to see the Mac OS X utilities on the screen. Select the disk utility option to proceed further.

Step 4. From the column present on the left-hand side of the screen, select the built-in drive of your Mac and also select the second listing for it.

Step 5. Now, click on the Verify disk option present on the bottom right corner of your screen. If there are any issues, you will get the message.


Method 2. Disconnect external peripherals

Sometimes, fault in external peripherals like speakers, USB drives headphones and even Ethernet cables can cause issues like Macbook pro stuck on the loading screen. In order to avoid this issue, it is important to find out the faulty peripheral and disconnect it.

Follow the step given below to better resolve the issue.

  • Turn your Mac book off by pressing and holding the power button.
  • When your device is completely shut down, remove all the extra peripherals except keyboard and mouse and turn the device on.

If the problem is still present, it means that the issue was with one of the peripherals. In order to find the faulty peripherals, you will have to plug each one in one at a time and turn your device on and off again.

Method 3. Fix it with safe mode

Safe mode is a way to get access to your Mac even if you are stuck on the grey screen issue. This mode will perform a few diagnostics to ensure that your Mac is working fine and there are no issues with it. However, doing this can take a long time and you should probably put your device on the charge if it is a Mac book.

You can follow the steps given below to boot your device in Mac book to resolve the grey screen issue-

Step 1.Shut down your device by pressing the power button and holding it for a few moments.

Step 2. Now, trigger it by starting the device and pressing and holding the shift key along with it.


As it will take a very long time, you can boot verbose mode by pressing shift, command and V on your keyboard. You will be informed when the safe mode diagnostics will be completed and you can reboot your device normally after that.

How to recover lost files due to such an issue?

Sometimes, due to the grey screen issue, you might end up losing some important files. This can be a serious issue as it is very difficult to get them back. However, if you use third-party tools like Recoverit, it becomes fairly easy. Recoverit is free to use file recovery software that can be used to recover lost or deleted files from internal as well as external storage devices. This software has got a clean and clutter-free user interface that is easy to use and understand for even inexperienced and new users.

The following are the steps to recover files using Recoverit.

Step 1. Launch the software

Download, install, and launch Recoverit on your Mac and select the recovery option. Also, select the drive from where you want to recover the files from.


Step2. Start scanning

Now, click on the start option and the software will start scanning the drive for the files. You can apply various filters to make the process a bit faster and efficient.


Step 3. Preview and save the files

Now, you will be able to see the various files that are ready to be recovered back on your computer. Before recovering them, select the files that you wish to recover and preview them to check for errors. If everything is fine click on recover and follow the subsequent on-screen instructions.



One of the most commonly found issues in Mac-based devices is the grey screen issue. This issue will freeze your device and will make it useless until the problem is resolved. There are a wide variety of different methods available that can be useful for such requirements. If you have faced a loss of data due to the same issue, you can use Recoverit, which is free to use a data recovery tool for Mac and Windows devices.